Q: I need advice regarding a workplace matter. Can the Union help?

A: Yes, all AUPE union members can approach AUPE for advice on workplace matters. You may email admin@aupe.org.sg on your query and our Industrial Relations Executive will be in touch with you. Please indicate the last 4 characters of your NRIC and date of birth in the email for us to verify your membership.

Q: I would like to go for training. Is there any subsidy from the Union?

A: Yes, all union members are eligible to receive training subsidy of up to $250 per year through the Union Training Assistance Programme (UTAP). If you are 40 years and above, you are eligible for a funding of up to $400 per year in year 2020 until 2022. It is only applicable to courses attended between 1 July 2020 to 31 December 2022.

Members can use this to defray training costs on over 3000 supported courses. Visit http://skillsupgrade.ntuc.org.sg/wps/portal/skillsupgrade/home to find out more.

Q: Can civil servants join the Union?

A: Yes, all civil servants can join the Union. Civil servants who are in the special category can also join the Union for social and recreational benefits.

Q: How do I collect my birthday gift?

A: You may collect your birthday gift from our office at 3rd Level, Wisma AUPE, 295 Upper Paya Lebar Road, Singapore 534929 on weekdays during office hours from 9am to 6.15pm.

You may authorise your union representative, family member or friend to collect the gift on your behalf. Please provide the authorise person with your full name, last 4 characters of your NRIC and date of birth as they will need to produce this information upon collection of birthday gift.

Q: Is there any bursary award for members’ children?

A: Yes, AUPE Group offers study grants for our members’ children. Application period is usually in April every year. Please keep a lookout for the announcement via email, our website (www.aupe.org.sg) and Facebook (www.facebook.com/aupe.sg).

Q: I am a member of both the Union and AUPE Credit Cooperative. Can I claim for hospitalisation benefits from both the Union and Co-operative?

A: Yes, you can.

You will just need to submit 1 form and 1 set of documents for both claims. Please download the form here and submit the completed form, together with a certified copy of the hospital bill or discharge summary, to membership@aupe.org.sg or coop@aupe.org.sg

Q: How do I submit claim for hospitalisation benefit?

To submit your claim, download the form here and submit the completed form, together with a certified copy of the hospital bill or discharge summary, to gsc@aupe.org.sg

Q: Can I continue on the welfare scheme for hospitalisation if I resign/retire from the agency?

You can continue to subscribe to the scheme as long as you are a AUPE Union member or AUPE Credit Cooperative (ACC) member. For ACC members who are on salary check-off for your monthly subscription and savings deduction, you will need to switch to GIRO for your monthly deductions when you leave the agency. Giro form is available here. Please complete and post the original GIRO form to AUPE Credit Cooperative, 295 Upper Paya Lebar Road.

Q: How much is the welfare benefits for death of parents/child that AUPE Union members can claim for?

A: AUPE Union members who have at least 12 month of membership and below the age of 68 years (wef 1 Jan 2022) will be able to claim welfare benefit for:

  • $150 in the case of death of member’s parent.
  • $75 in the case of death of member’s child between ages 1 and 17 years.

To submit your claim, download the form here and submit the completed form, together with death certificate and birth certificate of claimant/child, to membership@aupe.org.sg.